سياسة الخصوصية

Last updated: May 9, 2026

AlQallaf Pest Control operates this online store and website, including all related content, features, tools, products, and services (the “Services”), to provide you with a smooth and personalized shopping experience. Our store is powered by Shopify, which enables us to deliver these Services efficiently.

This Privacy Policy describes how we collect, use, and share your personal information when you visit, browse, or make a purchase from our store. By using any part of our Services, you agree that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal Information” refers to any information that can identify you directly or indirectly. Depending on how you use our Services, we may collect the following:

  • Contact details: Name, shipping and billing address, phone number, and email.
  • Payment details: Credit/debit card info, payment confirmations, and transaction records.
  • Account information: Username, password, preferences, and settings.
  • Order and transaction details: Products viewed, purchased, returned, or cancelled.
  • Customer service communications: Any messages or inquiries you send to us.
  • Device and technical info: IP address, browser type, device identifiers.
  • Usage information: How you browse and interact with the store.

How We Collect Information

We collect personal information from:

  • You directly – when you create an account, place an order, or contact us.
  • Automatically – through cookies and your interactions with our store.
  • Service providers – such as payment processors and delivery companies.
  • Marketing and analytics partners – where applicable.

How We Use Your Information

We use your personal information to:

  • Fulfill your orders, process payments, and arrange shipping or returns.
  • Customize your shopping experience and remember your preferences.
  • Send you promotional offers (you can unsubscribe at any time).
  • Provide customer support and respond to your inquiries.
  • Ensure secure transactions and prevent fraud.
  • Comply with Bahraini laws and regulations.

Sharing Your Information

We may share your information only when necessary and in the following cases:

  • With Shopify to operate our store.
  • With trusted shipping and logistics providers.
  • With secure payment gateways.
  • With your consent – for example, using social login or sharing details with delivery services.
  • When legally required by Bahraini authorities.

Children’s Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal data from minors. If we discover such data has been collected, it will be deleted promptly.

Data Security & Retention

We use appropriate safeguards to protect your data, but no system is 100% secure. We retain personal information only as long as necessary to provide our Services or comply with legal obligations.

Your Rights

If you are located in Bahrain, you may:

  • Request access to your personal data.
  • Request correction or deletion of your data.
  • Opt out of receiving promotional communications.

To exercise these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or wish to manage your personal data, you can reach us at:

  • 📞 Phone:
  • 📧 Email: qpest.com@gmail.com
  • 📍 Address: Flat 105, Building 412, Road 71, Block 738, A'ali, A'ali, 738, BH

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.